A practical guide to features, integrations and support considerations for Kenyan retailers.
A point-of-sale platform should support the way your business actually operates. Begin with daily workflows: checkout speed, stock receiving, returns, reporting, user permissions and branch management.
For Kenyan businesses, payment integration and dependable local support matter as much as feature lists. Confirm how the system handles M-Pesa reconciliation, offline trading, tax configuration and backups before committing.
Choose a platform that can grow without forcing a complete replacement. Ask for a structured demonstration using your real scenarios, a documented implementation plan and clear post-installation support terms.